Hi, I’m Tamir.

Product designer. 5 years in design, 4 of them in banking: Kaspi, Freedom SuperApp, Jusan Bank. Below are case studies where I launched fintech and AI products for millions of people.

Case studies · 9

Selected work
2023–2026

Screens are in Russian — the language the products were built in.

01 / 09
Kaspi · 2026

Kasper: 8 in 10 conversations end with a product selection

Designed how the assistant thinks, asks follow-up questions and picks products in Kaspi Shop.

What I didDialogue logic: when to ask again, when to show products as a grid and when as a list
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02 / 09
Kaspi · 2026

Cut social-media support requests by 74%

On Threads people wrote “Kaspi steals money”. Now messages and transaction details explain where the difference comes from.

What I didComplaint analysis, message copy, transaction details and edge cases
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03 / 09
Kaspi · 2025

Cut product listing time almost in half

A tool for Kaspi Shop sellers: AI builds a product listing from a single photo.

What I didAll of the design: flow, screens, copy and how AI behaves in the interface
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04 / 09
Kaspi · 2026

Kaspi Gold in Apple Pay and Google Pay: 1M cards in 3 days

Adding a card with a security check, plus a separate path for kids.

What I didBoth entry points, the security check, the kids’ flow and errors
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05 / 09
Jusan Bank · 2024

Raised loan conversion almost 4×

Built refinancing right into the loan application — for people who used to be rejected.

What I didFunnel analysis, the refinancing idea, screens and guerrilla tests
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06 / 09
Freedom Bank · 2024

Designed cashback that grows with the company’s stock

A 4-tier loyalty program: up to 7% cashback in Freedom Currency.

What I didTier logic and almost every screen of the program
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07 / 09
Jusan Bank · 2023

Launched a kids’ card: 200K in 3 months

A card for kids aged 6+ with tasks from parents and savings goals.

What I didAll the UX and product logic: parent and child flows
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08 / 09 Base palette Token structure: Type, Use, Sentiment, Prominence Buttons in the dark theme
Freedom Bank · 2024

Built a design system from scratch in 2 weeks

Tokens, light and dark themes and 27 component groups. Colleagues say it’s still in use.

What I didToken structure, a palette for both themes, components and documentation
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09 / 09
Freedom Bank · 2024

Integrated Arbuz into the Freedom super app in a month

Grocery delivery with payment in a couple of taps and up to 25% cashback.

What I didLed the Arbuz designers: direction, feedback and a review of the test build
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Experience

Kaspi.kz

Product Designer · Nov 2024 — Present

I design B2C and B2B products in an app used by more than 15 million people: Kaspi Gold, transfers, deposits, loans, Kaspi Red+ and Kaspi Pay for business. Launched two AI products — the Kasper assistant and Kaspi AI for sellers. Some Kaspi metrics are under NDA — happy to talk about them in an interview.

FintechAIPaymentsB2CB2BSecurityUX writing

Freedom Bank

Product Designer · May 2024 — Nov 2024

Freedom SuperApp

In six months I launched a new loyalty program, integrated Arbuz into the super app and built a design system from scratch. Also worked on loans, travel and Afisha (Ticketon).

FintechSuper appLoyaltyE-commerceDesign systemLeadership

Jusan Bank

Product Designer · Jan 2023 — May 2024

Now Alatau City Bank

My first bank in product design. I worked across almost every area: loans, payments, transfers, deposits, travel. Launched a kids’ card from scratch and started with a hotel booking service, where I was the only designer.

FintechLoansKids’ productGamificationUX research
About

Tamirulan Sultangali

Product designer from Almaty, Kazakhstan.

I’ve been building fintech for 4 years: Jusan, Freedom, and now Kaspi — an app used by more than 15 million people.

My strength is complex flows where legal, security and business requirements meet: debt burden in lending, currency control, selfie verification, restrictions for kids.

At the same time, I get products to launch fast and adapt when the requirements change.

I use AI to automate my work: building prototypes, getting into new problems, writing copy. Open to remote work and relocation.

I love picking up new hobbies, play the guitar and take my coffee seriously.